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Careers

The Organization

Greater Victoria Housing Society is a registered charity and non-profit organization dedicated to providing affordable rental housing for low to moderate income households.

Purpose of the Position

Reporting directly to the Manager of Daily Operations, the Senior Building Caretaker is a senior field staff position that in collaboration with the Manager of Daily Operations is responsible for insuring a well-kept and safe residential environment by acting as both a field supervisor and cleaning and maintaining in good working order the physical assets of each building managed by the Society.

Job Description

See below:

Duties and Responsibilities

Staff

  • In collaboration with the Manager of Daily Operations oversees the performance management of caretaking staff (including performance reviews).
  • Holds regular team meetings with field staff.
  • Provides leadership in setting a high standard of customer service including providing mentorship, guidance, and training to employees to ensure a high level of employee knowledge, competency, support, and engagement.
  • Promotes a healthy work environment.
  • Mentors, trains, and ensures compliance of staff in following GVHS policies and procedures.
  • Participates in staff orientation within the team.

Caretaking

  • Maintains the order and appearance of common and public areas to acceptable standards set by Society policies and checklists.
  • Advises the office of required repairs for Maintenance staff by completion of a Work Order.
  • Follow the Suite Turnover Procedure and Policies from tenant notice to vacate through to new tenant move in.
  • Walk through the entire building at the beginning of the shift and prior to the end of the shift to detect and report any questionable activity that contravenes the Tenancy Agreement, House Rules, Security, and fire safety items.
  • Perform prompt minor repairs and preventative maintenance including, but not limited to, changing tap washers/inserts, light bulbs (exterior and interior), stove elements, adjusting window closers, adjusting door closers, toilet handles, flappers, and fill valves.
  • Perform outside work including, but not limited to, sweeping, and blowing leaves from sidewalks and driveways, removal of papers, garbage, and other non-garden debris, salting of sidewalks and driveways, snow removal, ensuring safe entry/exit.
  • Maintain the on-site office; keep a daily journal of work performed, stocking proper supplies and forms.
  • Inspect/clean security camera equipment daily and review footage in response to incidents.
  • Maintain inventories and order necessary supplies as directed.
  • Maintain the building tools and keep in good working order.
  • Maintain registry for key allocation, house rules, laundry schedules, parking space allocations, garden plot allocations, storage lockers, building fire safety plans and any other allocations that may be required.
  • Schedule usage of common areas and guest suite (where applicable); inspect and clean these areas as required.
  • Assists with laundry room equipment maintenance by ensuring that the room is kept clean, and that needed repairs are reported to head office.
  • Perform and record monthly testing and maintenance of the fire alarm, emergency lighting equipment, and emergency generators.
  • Inform the office staff of any warranty deficiencies reported by tenants or discovered during inspections.
  • Monitor condition of exhaust fans, doors, pumps, boilers, fire sprinkler system, heating and ventilating systems, daily.
  • Ensure that the building is Workplace Hazardous Materials Information System (W.H.M.I.S.) compliant and keep up-to-date Material Safety Data Sheets (M.S.D.S.) on all cleaning and hazardous materials as directed.
  • With Maintenance staff or designate, perform annual suite inspections to identify items requiring repair or replacement, and suites not maintained to health or safety standards.
  • Respond promptly to emergency calls and tenant generated Incident Reports, taking appropriate action and answering/responding or notifying appropriate authorities of emergencies.
  • Establish an awareness of the well-being of the Society`s tenants and report concerns to supervisor and Tenant Relations Representative.
  • Promote recycling and compost programs and follow procedures for appropriate pick-up of garbage and junk removal.
  • Other duties as assigned.

Core Competencies

  • Flexibility
  • Collaboration
  • Effective Communication
  • Commitment
  • Empathy
  • Attention to Detail
  • Reliability
  • Resiliency

Knowledge, Skills and Abilities

  • Knowledge of the Residential Tenancy Act and privacy and protection legislation.
  • The ability to set priorities and handle several different issues at one time while maintaining safety and efficiency.
  • The ability to keep accurate records and complete standardized forms in writing and on a computer.
  • Knowledge of electrical, elevator, boiler, fire panel, mechanical systems, emergency back-up generator, irrigation sprinkler and timer systems.
  • Physical ability to independently lift to fifty (50) pounds required.
  • Ability to use standardized software packages, including word processing, spreadsheets, presentations, and industry related software
  • Ability to keep accurate records and complete standardized forms.
  • Ability to break down complex processes into measurable tasks
  • Excellent Communication skills: clear, and concise manner both in writing and verbally, with a focus on customer service.
  • Ability to develop, coach, guide staff members and build collaborative teams
  • Ability to establish and maintain positive working relationships with others both internally and externally
  • Proven record of flexibility and creativity.
  • Proven ability to motivate, inspire and influence others
  • Excellent interpersonal skills
  • The ability to respond to issues with diplomacy and tact while communicating in a clear and concise manner.
  • Ability to de-escalate situations to communicate respectfully and problem-solve

Education and Experience

  • Experience cleaning multi-unit residential buildings.
  • Experience dealing with tenant issues and/or customer service.
  • Experience keeping records and completing standardized forms.
  • Experience conducting minor and routine maintenance using basic hand tools and cleaning equipment preferably in multi-unit residential buildings.
  • Experience supervising diverse staff and documenting performance
  • Experience leading difficult conversations
  • Experience building trust and empowering staff

Working Conditions

  • Work is carried out in all buildings owned by the Greater Victoria Housing Society.
  • Physically demanding work environment; 80% physical work, 20% administrative work.
  • Frequent lifting and moving of equipment, furniture, and appliances.
  • Exposure to needle and drug paraphernalia, natural death of residents and potential health hazards (personal protective equipment available).
  • Interact with tenants demanding resolution to maintenance problems or problems with other tenants.
  • Union membership: CUPE Local 1978
  • Provision of own vehicle required
  • Hours of Work as provided in the Collective Agreement
  • Proof of full vaccination against Covid-19
  • Field Dress Code

How To Apply

Please review the full job description before applying and be sure to tell us how you meet our requirements.   The link to apply can be found at: https://gvhs.bamboohr.com/jobs/view.php

The Organization

Greater Victoria Housing Society is a registered charity and non-profit organization dedicated to providing affordable rental housing for low to moderate income households.

Purpose of the Position

Reporting to the Manager of Daily Operations, ,the Maintenance Assistant creates a safe residential environment by maintaining in good working order, through repair or replacement, the physical assets of each building managed by the Society.

Job Description

See below:

Duties and Responsibilities

Building Maintenance

  • Paint suites, common hallways, doors, frames, trim, lounges, guest rooms, exterior repainting of fences, garden sheds, concrete walls and parking lot lines.
  • Replace electrical receptacles; ballasts; switches; fans; electrical fixtures; baseboard heaters/thermostats; breakers and smoke alarms.
  • Plumbing fixtures and hardware; including toilets, sinks, tubs, and basins, caulking, water lines under two inches in diameter and all sanitary and storm piping.
  • Repair wall board; sliding door and window rollers; weather stripping; trim repair and adjust door closers; window and door locks and hand and balcony rails.
  • Clean and repair roof and gutters; flashing; emergency patching any other associated maintenance.
  • Repair fencing; and carry out routine maintenance on equipment; parking lot maintenance and cement repairs.

Administration

  • Purchase materials and supplies needed for repairs by using established accounts.
  • Complete records to account for materials and labour used on projects.
  • Complete Work Orders per the Society’s policy.
  • With Caretaker staff or designate, performing annual suite inspections to identify items requiring repair or replacement, and suites not maintained to health or safety standards.
  • May be required to provide holiday and sick coverage for Building Caretakers, performing duties as noted in the Building Caretaker Position Description.
  • Respond to emergencies as required.
  • Trains and orientates new caretakers on caretaking practice as requested.
  • Other related duties as required.

Core Competencies

  • Flexibility
  • Collaboration
  • Effective Communication
  • Commitment
  • Empathy
  • Attention to Detail
  • Reliability
  • Resiliency

Knowledge, Skills and Abilities

  • Knowledge of both regular maintenance and emergency operations for electrical systems, elevators, boilers, fire panels, mechanical systems, emergency back-up generators, sprinklers, and timer systems.
  • Skills in painting, plumbing, carpentry, electrical, irrigation, roofing, concrete and basic metal work.
  • Ability to independently lift and move up to fifty (50) pounds frequently, to relocate equipment, furniture and appliances as needed to perform maintenance.
  • Establish and maintain good working relationships with building caretakers, office staff and tenants. Respond to issues with diplomacy and tact.
  • Prioritize and manage various issues at a time while maintaining safety and efficiency.
  • Keep accurate records and complete standardized forms.
  • Communicate with tenants, staff, suppliers, and contractors in a clear, concise manner in writing and verbally, with a focus on customer service.
  • Ability to identify and mitigate potential safety issues on the job.

Education and Experience

  • Grade 12 or equivalent.
  • Diplomas or certificates in building systems/technology preferable.
  • Experience in construction or building maintenance preferably in multi-residential housing units.
  • Experience in one or more of the following skills: painting, plumbing, carpentry, electrical, irrigation, roofing, concrete and basic metal work.
  • Experience working with clients, customers, or the public.
  • Experience using the internet, email, and mobile communication devices.

Working Conditions

  • Union Membership: CUPE Local 1978.
  • Hours of Work as provided in the Collective Agreement.
  • On-Call rotation for afterhours emergency as per Collective Agreement
  • Provide own vehicle and tools (see Appendix A); vehicle mileage allowance and tool allowance provided.
  • Successful completion of a Criminal Record Check.
  • Outdoor work environment – Field Dress Code

How To Apply

Please review the full job description before applying and be sure to tell us how you meet our requirements. Please follow this link to apply: https://gvhs.bamboohr.com/jobs/view.php?id=47&source=aWQ9MTE%3D

 

 

The Organization

Greater Victoria Housing Society is a registered charity and non-profit organization dedicated to providing affordable rental housing for low to moderate income households.

Purpose of the Position

Reporting directly to the Manager of Daily Operations, the Building Caretaker creates a well-kept and safe residential environment by cleaning and maintaining in good working order the physical assets of each building managed by the Society.

Greater Victoria Housing Society is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our tenants. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

Job Description

Location: Victoria, British Columbia

Department: Daily Operations

Employment Type: Full-Time

Minimum Experience: Entry-level

Compensation: $23.92 per hour + Benefits (35 hour work week)

Duties and Responsibilities

  • Maintain the order and appearance of common and public areas to acceptable standards set by Society policies and checklists.
  • Advise the office of required repairs for Maintenance staff by completion of a Work Order.
  • Follow the Suite Turnover Policy from tenant notice to vacate through to new tenant move in.
  • Walk through the entire building at the beginning of the shift and prior to the end of the shift to detect and report any questionable activity that contravenes the Tenancy Agreement, House Rules, Security, and fire safety items.
  • Perform prompt minor repairs and preventative maintenance including, but not limited to; changing tap washers/inserts, light bulbs (exterior and interior), stove elements, adjusting window closers, adjusting door closers, toilet handles, flappers, and fill valves.
  • Perform outside work including, but not limited to; sweeping and blowing leaves from sidewalks and driveways, removal of papers, garbage and other non-garden debris, salting of sidewalks and driveways, snow removal, ensuring safe entry/exit.
  • Maintain the on-site office; keep a daily journal of work performed, stocking proper supplies and forms.
  • Inspect/clean security camera equipment daily and review footage in response to incidents.
  • Maintain inventories and order necessary supplies as directed.
  • Maintain the building tools and keep in good working order.
  • Maintain registry for key allocation, house rules, laundry schedules, parking space allocations, garden plot allocations, storage lockers, building fire safety plans and any other allocations that may be required.
  • Schedule usage of common areas and guest suite (where applicable); inspect and clean these areas as required.
  • Assist with laundry room equipment maintenance by ensuring that the room is kept clean, and that needed repairs are reported to head office.
  • Perform and record monthly testing and maintenance of the fire alarm, emergency lighting equipment, and emergency generators.
  • Inform the office staff of any warranty deficiencies reported by tenants or discovered during inspections.
  • Monitor condition of exhaust fans, doors, pumps, boilers, fire sprinkler system, heating and ventilating systems, daily.
  • Ensure that the building is Workplace Hazardous Materials Information System (W.H.M.I.S.) compliant and keep up-to-date Material Safety Data Sheets (M.S.D.S.) on all cleaning and hazardous materials as directed.
  • With Maintenance staff or designate, perform annual suite inspections to identify items requiring repair or replacement, and suites not maintained to health or safety standards.
  • Respond promptly to emergency calls and tenant generated Incident Reports, taking appropriate action and answering/responding or notifying appropriate authorities of emergencies.
  • Establish an awareness of the well-being of the Society`s tenants.
  • Promote recycling and compost programs and follow procedures for appropriate pick-up of garbage and junk removal.
  • Other duties as assigned.

Core Competencies

  • Flexibility
  • Collaboration
  • Effective Communication
  • Commitment
  • Empathy
  • Attention to Detail
  • Reliability
  • Resiliency

Knowledge, Skills and Abilities

  • The ability to establish and maintain good working relationships with maintenance staff, office staff, contractors and tenants.
  • The ability to respond to issues with diplomacy and tact while communicating in a clear and concise manner.
  • Ability to de-escalate situations to communicate respectfully and problem-solve with tenants
  • Knowledge of the Residential Tenancy Act and privacy and protection legislation.
  • The ability to set priorities and handle a number of different issues at one time while maintaining safety and efficiency.
  • The ability to keep accurate records and complete standardized forms in writing and on a computer.
  • Knowledge of electrical, elevator, boiler, fire panel, mechanical systems, emergency back-up generator, irrigation sprinkler and timer systems.
  • Physical ability to independently lift up to fifty (50) pounds required.

Education and Experience

  • Experience cleaning multi-unit residential buildings.
  • Experience dealing with tenant issues and/or customer service.
  • Experience keeping records and completing standardized forms.
  • Experience conducting minor and routine maintenance using basic hand tools and cleaning equipment preferably in multi-unit residential buildings.

Working Conditions

  • Work is carried out in all buildings owned by Greater Victoria Housing Society.
  • Physically demanding work environment; 80% physical work, 20% administrative work.
  • Frequent lifting and moving of equipment, furniture, and appliances.
  • Exposure to needle and drug paraphernalia, natural death of residents and potential health hazards (personal protective equipment available).
  • Interact with tenants demanding resolution to maintenance problems or problems with other tenants.
  • Union membership: CUPE Local 1978
  • Provision of own vehicle required
  • Hours of Work as provided in the Collective Agreement
  • Field Dress Code

How To Apply

Please review the full job description before applying and be sure to tell us how you meet our requirements.   The link to apply can be found at: https://gvhs.bamboohr.com/jobs/view.php?id=44&source=aWQ9MTE%3D